SHIPPING

We currently only offer local shipping in Cairo , Alexandria and the North Coast. Once your order has been processed and shipped, you will receive a confirmation e-mail.

​RETURNS​

We accept returns within 7 days of receiving your order that are unused, unworn, unwashed, undamaged, with the original tags and in the same condition that you received it, in the original packaging.

To complete your return, we require a receipt or proof of purchase.

REFUNDS

​Upon receiving the returned item, we will notify you of the approval or rejection of your refund after inspection.

If the return is approved, a refund will be processed to your original method of payment, within a minimum of 7 business days.

EXCHANGES

Defected items will be exchanged immediately, free of shipping charge.

To exchange a size or color please e-mail us at: sales@ville-bleue